A companys` success comes from the top… we are always there…
Protocol was founded by Mary Leahy and Marina Watt, both from Ireland, in 1997. What makes us different from other agencies? Having lived here for over 20 years, although we are immersed in the Spanish way of life & its culture, we most importantly, fully understand the business expectations and have the same work etiquette as our clients coming from all over the World.
“Service is never compromised under any circumstances”
We started with this simple mission statement and have never diverted from it…both Mary and Marina are fully involved in the daily running of the company and maintaining quality level on all Protocol events.
Our agency is staffed by multi-lingual professionals with at least 10 years experience in event management and fluent in two or more languages, always including Spanish and English. We pride ourselves on our extensive local knowledge, supplier portfolio and experience in order to be able to provide creative ideas for an unforgettable event in the most unique locations in Spain. We like to think outside the box…we can be very creative…and a little crazy at times – we will add that extra touch and make it more than just special.
We will make it perfect, it has to be just perfect!
What They Say
May I extend our very sincere thanks for all you did to make our Barcelona conference the success it was. Your attention to detail in all the logistics was what really differentiated it from a good conference and made it exceptional. It is not easy to exceed Tony Trahar’s expectations but we managed to do so in Barcelona! We really could not have done it without you and your Protocol team.
It was more than successful – thank you so much Mary for proving my choice was right when I decided to work with you. We really appreciated your support and dedication – It was all SUPER.
You ensured our event was exceptional from start to finish, definitely one of the top DMCs we worked with.
10 years Working with Protocol, I can relax I know the EVENT will be perfect.
It was clear from the outset that Protocol would always deliver what was promised but, even so, you exceeded our hopes and expectations in all respects. Every single part of the event in which you were involved (both planned and unplanned) was superb and ran seamlessly.
Thank you again for the fantastic event and your highly professional performance.
I will, without any doubt and my eyes closed, recommend your services to the companies I worked for previously and work again with you in the near future.
Obviously we had heard great things about you before we used you but we were also very impressed ourselves. Before the event and onsite nothing was too much trouble
You did an exceptional job, recommendation rate 100%!
You've raised my standards, I fear I won't be satisfied with coordinators I work with on future events!
They were soooo great to work with and alot of fun as well. Everything went off without a hitch and I can't thank you and your team enough for a job well done.
It was just too good, professional & very personal.
I think Protocol is one of the best companies I have ever worked with.
You guys were everywhere every minute of every day and there was no task to difficult and the word "no" just was not even an option for you.