WHERE WE WORK?

150 pax Seville
Dear Marina, First off I'd like to say thank-you for putting together a successful event for our client. We've received positive preliminary feedback and from what I hear, it was one of the smoothest and most enjoyable Regional Distributor Conferences they've had. I'd like to extend my personal gratitude to your team for being so professional in dealing with Kia. Please see my feedback below. Flor: You're amazing. Coordinating all aspects of this event is a challenge in itself but add to that the myriad of last minute changes and on-the-spot requests... you've raised my standards, I fear I won't be satisfied with coordinators I work with on future events! You are a consummate professional and it was such a pleasure working with you. My best to you and little Nico~ Carolina : I don't know how, but every time we needed something you were always magically right there! Thank-you for your tireless support even to the late hours of the night, and always with a bright smile! Looking back, I can't imagine the event going so smoothly without you. The rest of the team, Mercedes, Vicky, Anabel, Antonio, were great as well. Most of all I appreciated their focus and professionalism as well as attitude and demeanor which was positive throughout the entire event. Special note for Santi and the AV crew: I've seen a lot of stage crews work but I must say, they were outstanding. Nothing was "impossible" or "difficult". Every request was met with an enthusiastic "of course we can do that!" and the AV went off without a single hitch. Please let them know that I had nothing but praise for their work. Until then, cuidate!

KIA/HYUNDAI ( SOUTH KOREA)

200 pax Barcelona
Hi Marina, Well a big thank you to you also – firstly for all of the work your company, and especially Carolina did onsite, and secondly for the very lovely gifts!! I haven’t had a chance to try them out yet but they smell amazing so I can’t wait! You really didn’t have to so I know we are both very appreciative of this. Obviously we had heard great things about you before we used you but we were also very impressed ourselves. Before the event and onsite nothing was too much trouble – if you were able to do it or arrange it then this happened. It was also great to work with Carolina who understood the event so well that all of us were recommending the same things and coming to the same conclusions which is very helpful when trying to pull together a seamless event. With such short lead times it was great to have your expertise and support!! We would definitely love to use you again if we have another event in Spain, and trust me I am already planning a holiday to Barcelona anyway so it would be great to see you again anyway!!

Citibank UK - Event Manager

150 pax Barcelona
Hi Mary, from our side just to say that we thought your team was superb. We sometimes refer to the ‘swan syndrome’; that ability to appear graceful and serene on the surface while at the same time paddling as though your life depended on it below!. You guys are all swan on top and, most unusually, even underneath it’s all calmness and serenity thanks to your logistical and organizational abilities. Thanks for bringing such grace and professionalism to Anglo America’s Conductors 2005.

Unplugged South Africa - CEO

200 pax Madrid
Hi Marina I have recommended Protocol to all my colleagues, I was really so happy with your service - you did an exceptional job, thanks again for two great events, recommendation rate 100%!

F. Hoffmann-La Roche Ltd. - Event Manager (Switzerland)

150 pax MADRID
Dear Mary, The evening was very very successful!! The location choice was great! The food was delicious! The flowers beautiful! Thanks again for your support!!

BIONORICA (GERMANY)

100 pax Barcelona
Hi Mary, We were absolutely happy with the services you provided! Thank you very much for the very good job on site, especially to Julia who was managing the project as you promised: Perfect! You can be sure to have a top-place in our preferred Partner List for jobs in Spain! Thank you Mary for your support and hope to seeing you soon and even better to working with you and your team soon!

AKZIO FOR DEUSTCHE BANK (GERMANY)

200 pax Madrid
Hi Mary, Both events went exceptionally well, Flo and Santiago were great and extremely helpful / accommodating on-site. Lovely working with all again and we will definitely get in touch for any future events in Spain!

SPIRIT MEDICAL (UK) - 200 pax Madrid

200 pax Barcelona
Hi Marina Thanks! The event was a Huge success… as always with Protocol!

NOVARTIS (SWITZERLAND) - Event Manager (Switzerland)

200 pax Seville
Hi Marina, Thank you for the wine/ham gift from Protocol yesterday. Mercedes gave it to me after we spoke on the phone. I also appreciate the follow up call to check and see how things went. Mercedes was very professional and proactive. I know it was sometimes difficult to get restaurants/hotels/ground company to “hurry up” to provide information but when needed she actually went to the restaurants to get the information since there were changes and time was critical. She kept in constant contact and provided updates as requested and all transfers and dinners went perfectly. The clients loved our dinner selections and most importantly Mercedes had a welcoming and caring personality that makes all the difference when dealing with VIP client groups. Also, thank you for assisting with the Hesperia hotel to get my slide review room booked! As I mentioned on the phone, whenever I am back in Spain with a group I will certainly contact you given the 2 successful programs we have had together.

THE PHYSICIANS WORLD – CHICAGO USA

100 pax Madrid
Just wanted to drop a note to you to say thank you very much for all your hard work on the Dinner, I really appreciated it - the client was really happy and we had some great feedback. Please pass our thanks onto all involved at Esferic also, plus Marina, Carolina, Erica and Vanesa.

Spirit Medical Communications UK - Meetings Manager

1000 pax Malaga
Hi Mary, I just wanted to pass on my thanks again to you and all the team for doing such a fantastic and professional job. We really appreciate your help with everything - from what I hear, everyone did a magnificent job on-site and it was a seamless event. We've had very positive feedback from the affiliates and I know that Ferring are very happy with the event, so a big pat on the back to you all!

Lowefusion UK - Event Manager (Switzerland)

500 pax - Seville
Hello Julia, Flor and Marina Alison and I would like to say a huge thank you to you all for the exceptional level of service that we received for the AARPI event in Seville both before the event and whilst onsite. We’re absolutely delighted to have found you and you were a joy to work with. It was clear from the outset that Protocol would always deliver what was promised but, even so, you exceeded our hopes and expectations in all respects. Every single part of the event in which you were involved (both planned and unplanned) was superb and ran seamlessly. The gala dinner was an especially beautiful part of the event and the clients were full of thanks as they departed. A great success all round and you should be very proud of your achievement. I am seldom effusive in my praise and thanks but, on this occasion, I don’t really have enough words to express how pleased, impressed and appreciative we are. I shall be in touch regarding possible support for aspects of our 2013 conference in Madrid once I have spoken to the event project manager. Once again sincere thanks and very best wishes

SAS Event Management UK - Managing Partner

150 pax - Valencia
Hi Marina, Well a big thank you to you also – firstly for all of the work your company, and especially Carolina did onsite, and secondly for the very lovely gifts!! I haven’t had a chance to try them out yet but they smell amazing so I can’t wait! You really didn’t have to so I know we are both very appreciative of this. Obviously we had heard great things about you before we used you but we were also very impressed ourselves. Before the event and onsite nothing was too much trouble – if you were able to do it or arrange it then this happened. It was also great to work with Carolina who understood the event so well that all of us were recommending the same things and coming to the same conclusions which is very helpful when trying to pull together a seamless event. With such short lead times it was great to have your expertise and support!! We would definitely love to use you again if we have another event in Spain, and trust me I am already planning a holiday to Barcelona anyway so it would be great to see you again anyway!!

CitiGroup London - Event Manager (Switzerland)

150 pax- Madrid
Dear Marina, dear Virgina, yes we´ve got a feedback from the client and everything was great. The client and the group told us that it was a great trip. It was a pleasure to work with you and i hope we work together with a other group :). Thank you so much for your great job and the great cooperation!

Hirschfeld Touristik Event GmbH & Co.KG (Germany) - Director Incentive & Events

200 pax - Madrid
Hi Virginia, I just want to say what a pleasure it was working with you on this meeting both in the lead up and on-site. Thank you so much for all your help. It felt like you were an extension of our team and it was very re-assuring to know that you were there managing all the transfers and dinner arrangements, as it meant I could relax and not worry about them. Thank you for seeing off all the departure transfers – it was nice to finally see Madrid having been there 4 times before and not really seeing any of it! Many thanks again Virginia. Once again, it was lovely meeting you and working with you on this event.

Parexel - Meeting Specialist

200 pax – Barcelona
Hi Marina/Hi Virginia I would like to take this opportunity to say a big thank you for your support in Madrid. You were professional, courteous and resourceful at all times and provided the exact level of service and support required to allow the meeting to be delivered to a high standard. This has been reflected in both the client and attendee feedback. I hope to have the opportunity to work with you again in the future.

Parexel Medical Agent (UK) - Meeting Specialist

50 pax - Malaga
Hi Marina & Julia, I just wanted to thank you again for the fantastic event and your highly professional performance! There was nothing to criticize –I would do everything the same way again! So I really hope to work with you again next year!!!

Nestle Deutschland AG (Switzerland) - Event Manager (Switzerland)

150 pax – Marbella
My dear friends Mary, Julia, Virginia ..and Marina A few words to thank you one more time for all your precious help and at each time with so much kindness. You can be proud of you as this Partner Retreat was a real success ; this is thanks to each of you, your patience, professionalism and your smile!! Each of you will stay forever in my heart! Let's keep in touch !!!!!!!!!!

McKinsey (Belgium) - Event Manager (Switzerland)

300 & 200 pax - Barcelona
Hallo my dearest Marina & Julia, Just a small note to THANK YOU!!!!!!! You were FANTASTIC, and I honestly have no idea how we would have managed without you girls I would also like to thank you so much for our lovely gifts, fir introducing us to Ricardo & Guillermo (they did an outstanding job and I personally loved working with them), and the most important thing that I would like to say to you two, is that this is not our last conference together, I really enjoyed working with you and I feel like I’ve made 2 wonderful new friends. You girls are the best,

JTI - Event Manager (Switzerland)

250 pax -Barcelona
‘I would like to thank you again for all your efforts for our congress in Barcelona. We very much appreciated it, thanks to your detailed efforts the meeting was a complete success. Protocol are the best company in Spain we have worked with, I am so glad we found you!

Zimmer GmbH (Switzerland) - Event Planner

800 pax - Madrid
I wanted to take the time to say again to all of you… THANK YOU! I can’t begin to express my appreciation for all your hard work and organisation of our customer event in Madrid. As you heard from many people on site the event was a huge success. Our customers has such a great time. Even now almost a month later I am still receiving compliments. You were all so wonderful (and fun) to work with. I’ve been doing these type of events all round Europe and the U.S for many years, but I must tell you that working with Protocol has been one of the best and most memorable experiences to date. I am really happy that we will be able to work with you again next year in Barcelona!

Straumann (Switzerland) - Senior Meeting Planner

500 pax - Madrid
You made an almost certain disaster turn into our biggest success event for the EMEA region so far. You guys were everywhere every minute of every day and there was no task too difficult and the word "no" just was not even an option for you. Each one of you had a focus and stuck to that until the very end. From Fran to Johanna to Carolina and of course Alex, each and every one of you were true professionals. Everyone is still talking about you and just how spectacular the services were. I am not sure if it was the Irish background or that stunning red dress of yours but you have sure left your mark on PMI and especially the Board members who were really spoiled.

The Project Management Institute (USA) - Manager Events Department

150 pax – Malaga
‘Thanks again for organising our corporate golf outing. I received several compliments on your services and the outstanding quality of the golf courses. I see a repeat trip on the horizon!’

Pricewaterhouse Coopers - Partner

300 pax - Barcelona
As you can imagine we are working together with a lot of different companies every day and have very high expectations. The service and creativity of Protocol impressed us so much. The level of flexibility was outstanding and the feedback of my colleagues as well as of our clients was exceptional. I think Protocol is one of the best companies I have ever worked with. No request was too much and our efforts to strive for excellence with the full program was topped by the ideas and suggestions of the Protocol staff. Our national launch meeting last year with Protocol in Barcelona has become the benchmark for following meetings.

Novartis Pharma (Switzerland) Christian Roth - International Conference Manager

200 pax - Marbella
‘Nothing was left to chance and every task was carried out with the utmost professionalism - what we have now become accustomed to when dealing with Protocol. Thank you’.

Modus Media International (Ireland) - World-wide Corporate Event Co-Ordinator

150 pax - Sotogrande
‘We had two fantastic days and all the activities and dinner locations were very well chosen. Next time visiting Sotogrande I would very much appreciate working with Protocol again.’

Lagaay & Partners (The Netherlands) - Managing Director

300 pax - Barcelona
Well what can I say ..... A huge, huge thanks for all you help and 'local language negotiations'. Protocol really is one of the most professional companies I have ever worked with and you and Mary should be so proud of what you have achieved - FANTASTIC! If you ever need me to act as a customer reference I would be more than happy to and really hope that Dublin gets chosen for next year!

Intec Telecom Systems London - Marketing Manager

40 pax- Marbella
Thank you so much for such a wonderful event. The first class service and your dedicated team impressed all of our clients...we can't praise you highly enough.’

Gulf Petroleum International (Ireland) - Managing Director

50 pax - Marbella
‘Everything was first class and the organisation was superb. The company is run by two tireless Irish ladies who did a terrific job, particularly in dealing with all our last minute changes and in making 11th hour reservations and arrangements once we arrived. We would definitely recommend you using their services should any other clients or parts of the firm wish to organise an event in Spain’.

Goldman Sachs, Grand Cayman (USA) - Manager

100 pax - Malaga
‘All of your team were attentive to every important detail. Our high expectations and challenges were met and my lasting memory of the initiative, apart form the European Victory, was that everything was superb, Thank You’.

Guinness Ireland Group (Ireland) - Customer Marketing Manager

200 pax - Lisbon
Hi Marina, I have spoken to and forwarded your details to our HIV Congress Manager and handles all large Congresses and Symposia's and is a wonderful lady as well! She is organising something in Ireland for November and will certainly put you in her database - I have recommended DMC Spain to her, as I was really very happy with your services, you did an exceptional job.

F. Hoffmann-La Roche Ltd. (Switzerland) - Romy Kiernan

100 pax - Madrid
‘Many thanks for all your help with our event. Everyone is saying how much they enjoyed themselves and that's entirely because of the excellent support I had from you all. I think it is the most successful conference I've organised so far. They loved the venue and the tours proved very popular. I think they would have stayed all evening at the Tapas bar afterwards! Everything ran like clockwork and Eva was just marvellous with the coaches and guides’.

COMBAR UK - Event Director

150 pax - Marbella
Thanks to you and Protocol for organizing a great event for us this week in Barcelona! I look forward to working with you in future again and have passed on your details to my colleagues in Germany.

Citibank London - Sanjeeb Cahurduri Managing Director and head of Retail Banking

300 pax - Jerez
‘Your attention to detail is beyond compare. All of your staff are efficient, dedicated and such a pleasure to work with. An element indicative of the service you provide, is that our most valued clients specifically request that we use Protocol time and time again due to the high quality service they receive - no task is too great, no detail too small..’

Carr Golf & Corporate Travel (Ireland) - Managing Director

150 pax - Sotogrande
‘I would like to thank you tremendously for a super office outing in Sotogrande. The weather, organisation, hospitality and the activities: - everything was super. The two of you and your team made everything run like clockwork!’

The Boston Consulting Group (The Netherlands) - Managing Partner

250 pax – Jerez & Madrid
Johanna and Jacqui did a WONDERFUL job with us. They were soooo great to work with and a lot of fun as well. Everything went off without a hitch and I can't thank you and your team enough for a job well done. It was such a pleasure to work with such a great group of people who are professional, fun, and most of all patient. Thanks again for EVERYTHING!

Allied Domecq/Dunkin Brands, Inc (USA) - CMP, CMM Senior Meeting Planner

200 pax - Marbella
‘We wanted to extend our thanks to you as directors of Protocol for your professionalism, determination and most of all your enthusiasm in working with Accenture. At our initial meeting, we were confident in placing our trust in Protocol to work with us and provide the support we require to execute a high quality programme for our senior clients and partners. You stepped the mark in some challenging circumstances both prior to and during the event.’

Accenture (USA) - Global Events Manager

500 pax - Seville
I have recommended Protocol to all my colleagues, I was really so happy with your service - you did an exceptional job, thanks again for two great events, recommendation rate 100%!

F. Hoffmann-La Roche Ltd. (Switzerland) - Event Manager

120 pax – Marbella
On behalf of my team, I would like to thank all of you for taking care of each & every detail during our offsite. It was just too good, professional & very personal. I think that in the bargain we have now got some wonderful friends in Marbella!

Citibank Singapore - 120 pax – Marbella

1000 pax - Marbella
Dear Mary, I hope you managed to get some rest this week-end together with your fiancé 😉 THANK YOU very much for the nice Tacos' book and your kind words. It has really been a great pleasure to work with you and your team, Johanna, Valérie, Carolina, Linda and all the others. You really have there a great team, efficient, dedicated, very professional and fun to work with. This meeting wouldn't have been such a success without your hard work and commitment. I will, without any doubt and my eyes closed, recommend your services to the companies I worked for previously and work again with you in the near future if one or more of our Ferring events are held in Spain, Dublin or Lisbon. In the meantime, take good care of yourself and say Hi for me to all the team.

FERRING INTERNATIONAL CENTER S.A. (Switzerland) - Conference Coordinator

150 pax Seville
Dear Marina, A great event we had in Seville last year. Everything was perfect organized (as all the time). Also my client Volkswagen Financial Services was very pleased about the organization of the "out of the ordinary dinners" we had both days. We had very good food, great sightseeing and a perfect organization on site. Also thanks to the whole team, so from the beginning everything runs smoothly from first research until payoff.

VOLKSWAGEN FINANCIAL SERVICES VIA DERPART REISEN GERMANY - Senior Projektleiter

3600 pax Valencia
Dear Marina, Thanks so much for your commitment to ensure that our events in Valencia were a resounding success! Arrangements were superb and the professionalism of you and the entire team helped creating a lasting impression which we believe will be a great memory for all our participants. It was a pleasure working with Protocol. Congratulations on an outstanding job!

LVM (Germany)

300 pax barcelona
Dear Marina & Carolina Our partners thought this was our best event yet so congratulations to Carolina and your team – it has been great to work with you again and as always everything was perfect

NCR Corporation USA - Global Event Manager

250 pax Barcelona
Hi Marina and Carolina A million thank yous for everything you did for the event! It was great and everyone loved it! See you for our next meeting in 2019!

Kevin Murphy Sweden - Global Event Manager

1000 pax Alicante
What a superb event again well done!!! You are all true professionals - from Start to finish, it was picture perfect! I can`t thank you and your team enough and Look forward to 2022 in Madrid!

Marques Trademark Association - Association Manager

300 pax Valencia
Hi Marina /Carolina 😉 I just got the feedback from VW Due to your lack of German ☺ some bullet points: • Perfect event • Everything worked very well • Feedback from managers: 5* deluxe • Setting standards Also from my site: good (I really mean Excellent!)

Derpart Incentives & More GERMANY Marc Beeckmann - Senior Project Manager

900 pax Marbella
Dear Mary, It has really been a great pleasure to work with you and your team, Johanna, Valérie, Carolina, Linda and all the others. You really have there a great team, efficient, dedicated, very professional and fun to work with. This meeting wouldn't have been such a success without your hard work and commitment. I will, without any doubt and my eyes closed, recommend your services to the companies I worked for previously and work again with you in the near future if one or more of our Ferring events are held in Spain, Dublin or Lisbon.

Ferring International Center SWITZERLAND - Conference Coordinator

150 pax - Barcelona
Dear Mary, To you and the Protocol Team, especially Julia, Jacqui, Valerie and Carolina, may I extend our very sincere thanks for all you did to make our Barcelona conference the success it was. Your attention to detail in all the logistics was what really differentiated it from a good conference and made it exceptional. From the booking of the hotel and facilities, ensuring we could use Casa Battlo, Palau de Musica and Bel Recco helping to arrange the opera singers and musicians at Casa Battlo, the musicians, dancers and entertainers at Bel Recco, the tour guides to the arrangement of the buses - it was all so professionally done. Everything worked like clockwork and the delegates were extremely complimentary about it all. I so appreciated the friendliness and willingness of your team to handle last minute requests, change arrangements or just deal with our whims and wants! It is not easy to exceed Tony Trahar’s expectations but we managed to do so in Barcelona! We really could not have done it without you and your Protocol team. I am sorry that Fiona and I were not able to join you for a celebratory dinner to thank you all. Perhaps next time we are all in the same city again, we can do something! In the meantime I know that we have made a few very good friends in Spain and we will never forget the time we spent with you all in Barcelona.

Anglo American (South Africa) - Senior Vice Predident

150 pax - Barcelona
‘May I extend our very sincere thanks for all you did to make our Barcelona conference the success it was. Your attention to detail in all the logistics was what really differentiated it from a good conference and made it exceptional….Everything worked like clockwork and the delegates were extremely complimentary about it all. I so appreciated the friendliness and willingness of your team to handle last minute requests, change arrangements or just deal with our whims and wants! ….It is not easy to exceed Tony Trahar’s expectations but we managed to do so in Barcelona! We really could not have done it without you and your team.’

Anglo American (South Africa) - Senior Vice President Investor Relations

May I extend our very sincere thanks for all you did to make our Barcelona conference the success it was. Your attention to detail in all the logistics was what really differentiated it from a good conference and made it exceptional. It is not easy to exceed Tony Trahar’s expectations but we managed to do so in Barcelona! We really could not have done it without you and your Protocol team.

A. Dunn – Head of communications - Anglo American South Africa

It was more than successful – thank you so much Mary for proving my choice was right when I decided to work with you. We really appreciated your support and dedication – It was all SUPER.

A. Afandi – SENIOR VICE PRESIDENT CORPORATE COMMUNICATION - NCB BANK

You ensured our event was exceptional from start to finish, definitely one of the top DMCs we worked with.

LVM Insurance Germany

10 years Working with Protocol, I can relax I know the EVENT will be perfect.

M. Beeckmann - Senior Project Manager - Derpart Reisen Germany (VW)

It was clear from the outset that Protocol would always deliver what was promised but, even so, you exceeded our hopes and expectations in all respects. Every single part of the event in which you were involved (both planned and unplanned) was superb and ran seamlessly.

SAS Event Management UK

Thank you again for the fantastic event and your highly professional performance.

Nestle Switzerland

I will, without any doubt and my eyes closed, recommend your services to the companies I worked for previously and work again with you in the near future.

V. Rausis - 
Conference Coordinator - FERRING INTERNATIONAL

Obviously we had heard great things about you before we used you but we were also very impressed ourselves. Before the event and onsite nothing was too much trouble

Citibank London

You did an exceptional job, recommendation rate 100%!

R. Kiernan – Event Planner - HOFFMANN LA ROCHE

You've raised my standards, I fear I won't be satisfied with coordinators I work with on future events!

J. NOTH – EVENT MANAGER - KIA HYUNDAI SOUTH KOREA

They were soooo great to work with and alot of fun as well. Everything went off without a hitch and I can't thank you and your team enough for a job well done.

K. Thompson - Senior Meeting Planner - Allied Domecq USA

It was just too good, professional & very personal.

A. Arora Area Director - Citibank Singapore

I think Protocol is one of the best companies I have ever worked with.

Global Marketing -
Congresses & Conventions - Novartis Pharma SWITZERLAND C. Roth

You guys were everywhere every minute of every day and there was no task to difficult and the word "no" just was not even an option for you.

Senior Meeting Planner - PMI USA – J. Lawrence